Categories of Software Used by Municipalities
Asset Management
Purpose: To monitor and maintain municipal assets like roads, utilities, and vehicles.
Examples:
GIS-based solutions for infrastructure mapping and maintenance scheduling.
Platforms to track service requests and manage work orders.
Platforms to maintain highway department assets and infrastructure.
Permitting and Licensing
Purpose: To streamline applications for building permits, business licenses, and more.
Examples:
Software that simplifies citizen applications and automates approval processes.
Platforms integrated with zoning regulations and compliance tracking.
View Permit and Licensing SaaS
Financial Management
Purpose: To handle budgeting, payroll, and accounting for municipal operations.
Examples:
Enterprise Resource Planning (ERP) systems tailored for public sector needs.
Tools for tracking public expenditures and ensuring transparency.
View Financial Management SaaS
Public Safety Management
Purpose: To coordinate emergency services, police, and fire departments.
Examples:
Computer-Aided Dispatch (CAD): For real-time response coordination.
Records Management Systems (RMS): For incident reporting and legal documentation.
Community Engagement
Purpose: To facilitate communication between local governments and citizens.
Examples:
Apps for reporting potholes or graffiti.
Online forums and survey tools for civic feedback.
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